You can contact us via email.
Email us at: care@yourseneca.com
Frequently Asked
Questions
Need Help? We've got you covered!
care@yourseneca.com
POPULAR QUESTIONS
WHERE CAN I CONTACT YOU?
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept Paypal, Stripe, Visa, Mastercard, American Express, JBC, Discover, Diners Club.
WHEN CAN I EXPECT THE RESULTS TO SHOW?
Seneca products are totally new and extremely exciting, but it goes without saying that the customer is required to commit to required routines as each person is unique in how long it takes to get the results Days required:
Minimum - 14 days
Better - 30 days
Ideally - 60 days and using it as a part of your active daily lifestyle.
HOW DO I KNOW YOUR PRODUCTS WORK?
With 40.000+ satisfying customers we know our products deliver what they promise…
And that's exactly why we have a 90 days money back guarantee, 100% Free.
Just follow our money-back guarantee protocol to receive a full refund!
ORDERS & SHIPPING
CAN I CANCEL MY ORDER?
Customers are able to cancel their order 24 hours from placing it before order is shipped out for a full refund no questions asked. Please email care@yourseneca.com to cancel within the time period.
WHERE IS MY ORDER?
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online at our Track Your Order page.
MY PACKAGE IS MISSING. CAN YOU HELP?
Please contact us at care@yourseneca.com and email us your order number, if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
RETURNS & EXCHANGES
HOW DO I RETURN AN ITEM FOR REFUND?
The 90-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. If you are not satisfied with the product, then follow the protocol form our Returns page.
CAN YOU HELP WITH A DAMAGED PRODUCT?
We're very sorry for any inconvenience you may have experienced by receiving your order damaged. To ensure customer satisfaction simply follow the instructions on our Returns page.
